Coaching Skills Training Course for Managers
The content and duration of the coaching skills training course for managers will vary based on the identified learning objectives, the experience and the roles of the participants and duration required. Examples of modules that can be used to build a programme are detailed below.
Examples of Modules for Coaching Skills Training for Managers
- Module 1:
Coaching in context. This module
will discuss the role of coaching at work, the benefits, how it can be used as
a management tool to support and develop people, coaching
versus management and characteristics and role of a good coach. We will document some common reasons for resistance
to coaching that will be covered as we go through the programme.
Skills for Managers. In this module we will explore
the essential coaching skills ofor managers discussing the importance of these
skills to building the coaching relationship, supporting and encouraging the team member and overcoming resistance: Active listening; powerful questions;
non-judgemental; empathy; challenging assertively; creating a supportive versus
a defensive environment through supportive communication; giving and requesting
constructive feedback; generating options; agreeing the development plan and
encouraging constructive review and reflection.
Though these skills will be discussed here, they will be used and
referred to throughout the programme.
- Coaching Models.
Here we will explore how to use the G.R.O.W model effectively to create
and implement a development plan for team members. The participants will work in pairs using
the G.R.O.W. model to practice the essential skills. They will debrief by exploring how a
supportive environment was gained or not, how they built rapport and managed
the relationship, what challenges, barriers were experienced and how to
overcome. The coaching practice will be
debriefed as in a real coaching session.
Other coaching models will also be covered and where to use with
relevant practice sessions.
- Managing objections
and resistance. At this point we will go back to reasons for general
resistance, objectives to coaching and other blocks that may be experienced
during the coaching experience. From the
information covered the participants will explore options to manage and turn
them into manageable actions to use back in the workplace.
- Agreeing and developing an action plan. The
previous module will lead into the development of action plans. Here we will explore how the coach guides the
team member into creating their action plan with measures and timelines, how to
identify possible barriers, exploring options to manage the barriers,
identifying support that may be needed and gaining commitment from the person
to the plan.
a coaching programme. This module will
explore how to support the team member in the implementation of their
development plan; create an environment for reflective review of progress made
and learnings; how to ensure behaviours and performance developed are
participant presents their experience and current problems or challenges. Using good coaching skills of listening and
asking powerful questions the group helps their colleague further explore their
situation and identify options and action plan to move forward.
Practice: Each person should run a few coaching sessions
between training days. It is also recommended that each participant
experiences being coached. In this way
they experience firsthand positive factors and hindering factors deepening
their awareness and understanding. This
can be achieved either by
development and practice. Discussions
on implementing coaching and development of an action plan.
A variety of exercises, discussions and practices will be used. All activities will be developed based on the learning objectives, the experience and level of the participants and specific work scenarios. Every participant will discuss how they will use the content discussed to develop their skills in different situations.
Ormond Coaching and Training is based in Galway, Ireland.
We run training courses in Galway, Clare, Limerick, Mayo, Sligo, Athlone and Dublin. Please contact us to discuss your requirements.
Coaching Skills Training
Suite of training courses